Returns & Exchanges
At Magnus Home Products, we stand behind the quality of our luxury fixtures and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return it within 30 days of delivery in its original, unused condition.
Request Authorization
Contact our customer support team to receive a Return Merchandise Authorization (RMA) number and the specific return shipping address for your product.
Pack Securely
Place the item back in its original packaging with all included hardware and manuals to ensure it is protected during transit and eligible for a full refund.
Ship the Item
Affix the provided shipping label or use a carrier of your choice to send the package back to our warehouse, ensuring you keep the tracking information for your records.
Inspection and Refund
Once our warehouse team inspects the returned item to confirm it is in resalable condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing